The Reserve Tenant Union advocates for tenants and upholds tenants' rights at The Reserve.
We are a collective group of tenants. We desire fair treatment, fair renewals, and a building that listens to its residents. When we speak together, we're heard.
To join the union, scan the code or email us with JOIN in the subject line:
Send us all your complaints, concerns, and feedback. We accept anonymous messages and any others. Meetings coming soon.
Have upcoming rent negotiations? The union will support you in upcoming rent negotiations. In 2018, tenants at a Los Angeles building who bargained together, backed by the LA Tenants Union, cut a proposed average 66% rent increase to an average 14%.
Source: Mariachis and other tenants reach resolution in Boyle Heights rent strike (LAist/KPCC, Feb 15, 2018)
We serve prospective tenants in negotiating their rent.
Are you being evicted? The tenant union will support you against illegal eviction.
Malfunction of equipment? The Reserve Tenant Union will support you as well.
Submit a maintenance complaintThis building has a history of overcharging. Please come forward with your overcharge complaints. If you have had an overcharge complaint or were overcharged before, email us or send us the information through our website.
Submit an overcharge complaintTenants at a 25-unit building, backed by the LA Tenants Union, cut an average 66% rent increase to 14%, then capped increases at 5% a year.
Source: LAist
After bargaining, the North Lawn Tenant Union won rents of $400 to $700 a month. Some tenants who paid over $1,000 for a one-bedroom now pay $400.
Source: KCTV5
In national rent talks, landlords asked for 7.7% increases on average. The tenants' union got it down to 4.2%.
Source: Hyresgästföreningen
Tenants who fought an above-guideline rent increase usually got it cut by 10 to 15%, and sometimes by 25%.
Source: RenovictionsTO, 2021
Tell us what you were charged, when, and for what. Anonymous messages are accepted.
Or email us directly: reservetenantunion@gmail.com
Tell us what is broken, where, and since when, so the union can record it. Anonymous messages are accepted.
Or email us directly: reservetenantunion@gmail.com
Damage, safety, management, or anything else. Tell us what happened and when. Anonymous messages are accepted.
Or email us directly: reservetenantunion@gmail.com
Were you aware? We need information. Please message us, we have questions.
Reach out about the golf clubAnonymous messages are accepted.
The Reserve has more evictions than 98% of buildings in NYC.
The company that first ran The Reserve is being sued by a tenant who says he was placed with a roommate later charged with multiple murders, and got no response when he asked for help.
A city "Overcharge" complaint was filed against The Reserve in Feb 2026. The city sent it on to the courts.
A tenant took this landlord to small claims and won in Sep 2026. The landlord didn't show up.
It lost a construction-injury case "for Defendants' lack of appearance", lost another by default, and is accused of ignoring court orders in a neighbour's suit.
It's quick to take tenants to court over rent. Keep records of any rent dispute with them.
Building-wide no hot water, 10 mold complaints, an elevator ordered out of use, and a neighbour suing over construction damage.
Complaints about broker fees and a tenant being required to use their agent, and small claims suits against the Hakimian Organization at other buildings.
Eviction figures: NYC marshal eviction records (NYC Open Data), Nov 8, 2023 to Nov 8, 2026. 10 evictions carried out at 215 East 124th Street; average 2.1 across the 21,538 NYC buildings with at least one.
